Senior Salesforce Solution Expert

ASTEK

We are part of the ASTEK Group, a global leader in engineering and technology consulting, present on 5 continents with over 35 years of experience since 1988.

What do we learn every day from other entities within the Group? Inspiration, clear goals, proven best practices, innovation, and shared values. Proudly, in 2020, 2021, 2022, and 2023, we earned the Great Place to Work certificate and were recognized among the 15 Best Workplaces in Poland in the large company category.

oin ASTEK as a Senior Salesforce Solution Expert!

📍 Location: 100% remote

💰 Rate: up to 1,700 PLN/day (B2B)

📅 Start: ASAP

💼 Contract Type: B2B

Mission / Role Purpose:

As a Senior Salesforce Solution Expert, you will define and drive the architecture and technical strategy for next-generation Salesforce solutions. Acting as the technical lead across sales and pre-sales cycles, you will partner with the Salesforce Business Development team to design solutions that align with customer business and technical requirements.

You will serve as the single technical point of contact for assigned solutions, guiding design and build teams to ensure successful delivery and customer satisfaction. In this role, you will build trusted relationships with both internal and customer stakeholders and act as a long-term advisor within the Salesforce domain.

Key Responsibilities:

• Engage early in sales cycles to identify how Salesforce solutions can address client challenges

• Act as a trusted advisor contributing to customer digital transformation initiatives

• Translate business and technical requirements into architectures, roadmaps, and deployment strategies

• Recognize and assess client key business drivers and challenges

• Estimate consulting effort, plan delivery approaches, and guide execution with internal teams

• Produce architecture standards, technical blueprints, and complex design documentation

• Support sales positioning of complex Salesforce solutions and contribute to consulting upsell opportunities

• Partner with customers to co-develop architectures balancing requirements and constraints

• Articulate service strategies (refine, refresh, optimize) within the Salesforce domain

• Maintain a high degree of technical knowledge of Salesforce products, services, and solutions

• Contribute to knowledge management through documentation, presentations, mentoring, and participation in Communities of Interest

• Build and manage ongoing technical relationships with clients to ensure engagement success

Additional Background Desired:

• Expertise in CCaaS platforms and Salesforce Service Cloud Voice (SCV) integrations

Skills & Experience:

Salesforce Expertise Required (Multi-Cloud):

• Industry Clouds (especially HLS and Finance Clouds)

• Data Cloud (map client data sources, design ingestion architecture, identity resolution, segmentation, activation)

• Sales Cloud (lead/opportunity management, forecasting, sales automation)

• Service Cloud (including SCV)

• Marketing Cloud (data-driven segmentation, journey orchestration, personalization, cross-channel campaigns)

• Experience Cloud (platform knowledge, user & identity management and security, customization, integration, engagement, and best practices)

• Knowledge of Commerce Cloud, CPQ, and Field Service is a plus

Salesforce Platform Development:

• Apex, Visualforce, Lightning Web Components (LWC)

• Flows, Process Builder, and automation best practices

Integration & Data:

• Salesforce APIs (REST/SOAP)

• Middleware (e.g., MuleSoft, Boomi)

• ETL tools, bulk data management, Salesforce Shield

CRM & Consulting Skills:

• Strong knowledge of CRM processes: sales funnels, service SLAs, customer segmentation

• Ability to lead discovery workshops, gather data, document requirements, and design solution blueprints

• Expertise in change management, user adoption, and driving stakeholder alignment

• Excellent communication and presentation skills, capable of influencing senior executives

What we offer:

• Long-term collaboration on complex international Salesforce projects

• Opportunity to work with a leading global consulting group

• 100% remote work

• Access to knowledge-sharing communities and professional growth opportunities

• Competitive daily rate and referral bonus program

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Reference: AO202053