Manager - IT Delivery Lead Cloud Operations

Are you a passionate leader ready to make an impact in a global enterprise environment? Join Arla’s IT organization in Gdańsk and take the lead in driving innovation, reliability, and excellence across our cloud-based data center operations.

About the role

We’re looking for a People Manager and Delivery Lead to head our Cloud Operations team in Gdańsk, Poland. In this role, you will be responsible for setting the strategic direction for managing our hybrid cloud data center infrastructure, with a strong focus on Microsoft Azure. You’ll manage a talented team of CloudOps Engineers and collaborate closely with IT Delivery Leads, Architects, Specialists, vendors, and your Head of Product to deliver secure, reliable, and cost-efficient services that create tangible business value for Arla.

How you will make an impact

You will lead and inspire your team to deliver high-quality cloud operations that ensure stability, security, and performance across Arla’s infrastructure. With a focus on continuous improvement and collaboration, you’ll help shape our cloud strategy and operational excellence.

You will

• Lead, coach, and develop a high-performing CloudOps team, fostering accountability, growth, and teamwork.

• Own the delivery and performance of Cloud Operations, ensuring availability, security, and cost efficiency across our cloud based environment.

• Drive improvement initiatives / projects using agile methodologies (Scrum, DevOps, Kanban) and ensure strong vendor performance through effective governance.

• Oversee key operational processes such as OS patching, vulnerability management, disaster recovery, incident handling, capacity planning, and compliance.

• Build strong partnerships across IT and business units, driving alignment, transparency, and proactive risk management.

What will make you successful

You are a skilled leader who combines strategic insight with technical understanding. You know how to empower teams, manage complex environments, and ensure cloud services deliver real business value. You are familiar with working in an enterprise environment and managing its dependencies. You have a drive for getting things done, and continue to improve your area of responsibility.

You have

• Proven experience leading teams in IT Infrastructure or Cloud Operations, including recruitment, coaching, and performance management.

• Strong expertise in Microsoft Azure and core operational areas such as OS patching, DR, networking, load balancing, and security.

• Solid stakeholder and vendor management experience, including contract governance, SLA management, and service improvement.

• The ability to translate business needs into technical outcomes within an agile, fast-paced environment.

• Excellent communication skills in English, a Bachelor’s or Master’s degree in a relevant field, and familiarity with ITIL (certifications are a plus).

What do we offer?

We value our IT managers and offer

• Structured onboarding and training with industry experts.

• Financial support for ongoing education and certifications.

• Flexible working hours and hybrid work options.

• Employee Assistance Program (legal, psychological, health, and financial).

• Home office kit (monitor, laptop, keyboard, mouse, headset, webcam).

• Referral program with rewards for bringing in great talent.

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.