About the Role:
We are seeking a dedicated and highly skilled Changepoint Application Specialist to oversee the maintenance, support, and evolution of the Changepoint SaaS solution. The role demands a proactive and organized individual who can manage operational responsibilities, serve as the primary connection to business users, and lead transformation initiatives.
Key Responsibilities:
- Provide end-user support for the Changepoint application and maintain close collaboration with the SaaS partner to ensure smooth operations.
- Ensure timely and accurate execution of monthly financial closures, maintaining high service standards.
- Act as the main point of contact for business stakeholders, addressing their needs and concerns effectively.
- Manage transformation projects including product upgrades, reporting improvements, new feature implementations, and scope extensions.
- Oversee the system architecture, its landscape, and dependencies.
- Monitor service indicators and dashboards to ensure optimal performance.
- Manage and maintain the data warehouse (transitioning from SAP BI to Cognos, PowerBI).
Essential Skills and Qualifications:
- Strong analytical skills and an IT technical background.
- Experience in operational roles for IT applications.
- Well-developed communication skills, with the ability to convey technical information clearly and actively listen to stakeholders.
- Self-organized, structured, and decisive in a fast-paced environment.
- Fluency in English;
- Fluency in French.
Technical Skill:
- Generic knowledge on IT architecture
- MS Excel
- Power Query
Soft Skills:
- Proactive problem-solving mindset.
- Strong organizational abilities.
- Collaborative approach to working with diverse teams and stakeholders.