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Technical Support with Danish
Admin

Technical Support with Danish

Type of work
Full-time
Experience
Mid
Employment Type
B2B
Operating mode
Hybrid

Tech stack

    IT Support

    master

Job description

As a Technical Support Engineer, you will help provide support and technical assistance for our Danish speaking customers.

You will:

  • Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging systems in Danish and English.
  • Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
  • Report design, reliability, and maintenance problems or bugs to design engineering/software engineering.
  • May be involved in customer installation and training.
  • Provide support to customers/users where the product is highly technical or sophisticated in nature.
  • Complexity: Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
  • Guidance: Normally receives little instruction on daily work, generally instructions on new assignments.

We expect:

  • Fluent in Danish and good command of English.
  • Related technical experience.
  • Receive assignments in the form of goals and determine the process by which to meet goals.
  • Interaction frequently works with peers and customers to gain the cooperation of others or conduct presentations of technical information/project activities.
  • Engineering bachelor's degree.

To learn more about Antal, please visit www.antal.pl

 

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