ServiceNow Specialist

We are looking for a talented and curious colleague to join our international IT team, take ownership of ITOM and CMDB modules, and continue developing professionally.

You don’t need to be a senior expert – what matters most is your motivation to learn, solid fundamentals, and familiarity with IT processes.

🔹 What you will do:

• Collaborate on managing and configuring ServiceNow ITOM and CMDB modules

• Maintain up-to-date and accurate data in the CMDB (Discovery, Service Mapping, Event Management)

• Work closely with internal teams and gather requirements for platform development

• Learn how to integrate ServiceNow with other tools via APIs

• Provide user support, resolve basic incidents, and suggest improvements

• Cooperate with experienced colleagues in an international environment

🔹 What you should have:

• Previous experience with the ServiceNow platform, ideally focused on ITOM/CMDB

• Understanding of IT processes and infrastructure (e.g., servers, networks, monitoring)

• Basic skills in scripting or configuration in ServiceNow (e.g., workflows, business rules, UI policies)

• English at least at B2 level – you will communicate regularly with international colleagues

• Advantage: Knowledge of the ITIL framework and previous experience with APIs or integration tools

🔹 What we offer:

• Long-term cooperation with room for growth (including access to certifications)

• Option for fully remote work or a hybrid model from offices in Prague or Brno

• 13th salary

• 5 weeks of vacation per year

• Sick days

• Home office / remote work allowance

• Electronic meal vouchers (200 CZK/day)

• Monthly cafeteria contribution

• Language courses and further training opportunities

• Loyalty bonus

• International working environment