Business/System Analyst in Krakow

Andersen is hiring a Business/System Analyst in Krakow for a large FinTech project. The role involves developing and customizing banking solution modules for financial operations and reporting. 

The customer is a global technology company providing a comprehensive digital platform for financial institutions. Their solutions help banks modernize online and mobile services, unify customer interactions across channels, and streamline internal processes. By focusing on user experience, data-driven personalization, and efficient product delivery, the company supports organizations of various sizes in their digital transformation. With an international presence and a strong innovation culture, they enable banks to enhance engagement, improve service quality, and operate more effectively in a competitive market. 

The project is focused on developing new banking solution modules, including financial operations and reporting features, and implementing and customizing them for external clients. 

Responsibilities:  

- Establishing and maintaining continuous communication flow between business stakeholders (Product Owner, business representatives, compliance teams) and the development team. 

- Conducting clarification sessions, elicitation interviews, and requirement refinement workshops to ensure precise understanding of business needs. 

- Analyzing existing system behavior, processes, and integrations within the digital banking platform; creating clear documentation and specifications based on your findings. 

- Preparing Structured User Stories, Acceptance Criteria, BPMN process diagrams, API specifications, data mapping documentation, UI/UX interaction logic, and edge-case scenarios. 

- Supporting backlog grooming: prioritize tasks, validate scope, and ensure that the development backlog is always groomed and aligned with business priorities. 

- Working closely with architects, tech leads, and backend engineers to translate business logic into technical flows, ensuring feasibility and consistency with system design principles. 

- Helping QA engineers with test scenario preparation by clearly defining expected outcomes and business rules. 

- Monitoring task progress, follow up on blockers, and ensure alignment between business expectations and delivery output. 

- Facilitating Sprint Reviews, UAT sessions, and release planning activities. 

Must-haves: 

- Experience as a Business/System Analyst in software development for 3+ years. 

- Experience in requirement elicitation, functional decomposition, and backlog management. 

- Experience creating documentation: user stories, acceptance criteria, BPMN, system flows, data mapping. 

- Experience working closely with developers, architects, and QA engineers. 

- Strong communication skills and stakeholder management. 

- Understanding of system integrations and APIs. 

- Experience in Agile/Scrum teams. 

- Level of English – Upper-Intermediate and above. 

Nice-to-haves: 

- Experience in banking or fintech domain. 

Reasons why this job would be interesting to you: 

- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

- We welcome specialists from every part of the world. 

- Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 

- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

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