Business/System Analyst

Andersen is hiring a Business/System Analyst to work on a central integration layer that connects internal systems with external platforms, supporting scalable, reliable digital service integrations across multiple channels. 

The customer is an international organization providing a variety of technology-enabled services for different audiences. It develops and operates digital products that support everyday processes and interactions, placing emphasis on reliability, scalability, and efficient service delivery. The organization works in a dynamic environment, continuously improving its solutions, and collaborating with external stakeholders on a long-term basis. 

The project focuses on building a central integration layer that enables seamless interaction between internal systems and external platforms. It supports multi-channel sales of travel insurance with extended medical coverage, ensuring scalability, reliability, and alignment with a unified integration strategy.  

Responsibilities: 

- Defining and maintaining product vision, measurable success metrics, and business objectives, ensuring alignment with strategic goals and customer needs.  

- Owning day-to-day decisions that maximize ROI for customers and the business.  

- Translating the vision and strategy into a forward-looking roadmap, and a backlog of prioritized epics and releases that deliver maximum value.  

- Making informed decisions on product scope and trade-offs, balancing user impact, technical feasibility, risk, and budget / timeline constraints.  

- Engaging with stakeholders to gather insights and continuously refine the product goal and track product KPIs, customer feedback to improve product performance,  

- Ensuring backlog readiness, validating that each item is clear, appropriately sized, and prioritized – partnering with Business Analysts for detailed requirements to capture.  

- Coordinating stakeholder engagement, communicating product decisions, facilitating alignment across business, technology, and executive teams, and leading sprint reviews and demos.  

- Overing release planning and go-to-market readiness, approving completed increments against the - - Definition of Done, aligning with partners and operations, and monitoring post-launch adoption.  

- Ensuring all legal, data privacy and security related requirements are met.  

- Identifying and mitigate risks, managing dependencies, and resolving impediments, surfacing cross-team dependencies early and escalating issues that threaten timelines or value delivery.  

- Integrating useful agile practices and Lean principles into the product development process.  

- Encouraging a culture of experimentation, learning, and adaptation within the team. 

Must-haves:  

- Commercial experience as a Business/System Analyst for 4+ years.  

- Strong skills in UML, Jira, and Confluence.  

- Hands-on experience with SQL databases (e.g. SQL Client, DBeaver or similar tools).  

- Solid practical experience with Postman, REST, SOAP, SFTP, and ELK stack.  

- Proven experience in capturing, analyzing, and documenting business, user, and functional requirements.  

- Strong skills in prototyping and business process modelling, with a focus on customer-oriented solutions.  

- Creative and customer-centered mindset when identifying and designing optimal user solutions.  

- Experience working with development and QA tools, including IntelliJ IDEA, Git, Maven, Jenkins, TestNG, Selenium, TIBCO, and Jaspersoft.  

- Experience working with complex and sophisticated integrations.  

- Experience communicating with stakeholders and cross-functional teams.  

- Level of English – from Upper-Intermediate and above. 

Reasons why this job would be interesting to you: 

- Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

- We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

- We welcome specialists from every part of the world. 

- Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

- We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 

- There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

- You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

- Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

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