Atlassian Developer

Andersen is hiring a Atlassian Developer to work on a scalable Atlassian platform for a health-tech company, focusing on automation, integrations, and secure, high-performance solutions. 

The customer is a fast-growing health-tech company focused on transforming care delivery for individuals with autism spectrum disorder (ASD) and intellectual and developmental disabilities (IDD). The customer has achieved significant milestones, including SOC 2 Type II certification, and supports a large network of practitioners and clients through secure, scalable platforms. Their mission-driven approach combines innovation, security, and a commitment to better outcomes across the behavioral healthcare continuum. 

The project is focused on designing, evolving, and operating a scalable Atlassian platform ecosystem. It covers architecture ownership and development across Jira Service Management, Jira Software, Confluence, and Assets, including workflow automation, ITSM processes, third-party integrations, scripting, and AI-driven enhancements, with a strong emphasis on performance, security, compliance, and user-centered solutions. 

Responsibilities: 

• Designing, developing, and maintaining scalable Atlassian solutions across Jira Service Management, Jira Software, Confluence, and Assets.  

• Acting as the Atlassian platform architect, ensuring best practices for performance, security, scalability, and maintainability.  

• Leading platform architecture decisions, documenting standards, patterns, and guardrails.  

• Building and optimizing workflows, automations, SLAs, request types, forms, queues, and ITSM processes.  

• Implementing and supporting integrations with third-party systems (e.g., identity providers, asset, monitoring, and HR systems).  

• Leveraging AI-driven capabilities (including Rovo Agents) to enhance automation, insights, and decision-making.  

• Using scripting and APIs (Forge, REST, Groovy/ScriptRunner) to improve efficiency and reduce manual effort.  

• Translating business needs into intuitive, user-centered technical solutions in close partnership with stakeholders.  

• Architecting and improving Jira Service Management capabilities (incident, request, problem, change, CMDB, assets).  

• Improving service ownership, visibility, reporting, and dashboards.  

• Acting as the primary Atlassian SME and escalation point for complex platform issues.  

• Ensuring security, compliance, access control, and audit readiness across the Atlassian ecosystem. 

• Providing guidance, coaching, and enablement to administrators, developers, and support teams.  

• Developing and maintaining technical documentation, architecture diagrams, SOPs, and platform roadmaps. 

Must-haves: 

• Experience as a Java Developer for 4+ years. 

• Experience administering and developing within the Atlassian ecosystem. 

• Experience with hands-on work in Jira Service Management (requests, SLAs, automation, Assets). 

• Experience designing and implementing complex workflows, automations, and integrations. 

• Experience working in regulated or compliance-driven environments. 

• Experience gathering requirements and translating them into scalable technical 

• solutions. 

• Expertise in Jira Service Management, Jira Software, Confluence, and Assets. 

• Strong architectural thinking and the ability to design scalable, maintainable solutions. 

• Strong understanding of service management principles and workflow design. 

• Experience with Atlassian Forge, REST APIs, or ScriptRunner. 

• Knowledge in leveraging AI features within Atlassian, including building AI Rovo Agents and implementing intelligent automations. 

• Scripting or development experience (Forge, JavaScript, Groovy).  

• Experience integrating Atlassian tools with identity, Asset, or monitoring systems. 

• Ability to balance hands-on delivery with strategic planning. 

• Proven ownership, follow-through, and accountability. 

• Level of English – from Upper-Intermediate and above. 

Nice-to-haves: 

• Experience acting as a platform SME or technical lead. 

• Experience architecting enterprise service management solutions. 

• Experience leading or influencing platform strategy and governance. 

• Experience supporting multi-team, multi-project Atlassian environments. 

• Familiarity with ITIL practices and service maturity models. 

• Ability to quickly learn and adapt to new tools and platform capabilities. 

Reasons why this job would be interesting to you: 

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc.. 

• The opportunity to change the project and/or develop expertise in an interesting business domain. 

• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant. 

• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee. 

• The opportunity to earn additional up to 1,000 USD per month by participating in the company's activities. 

• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated. 

• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies). 

• Certification compensation (AWS, PMP, etc). 

• Referral program. 

• English courses. 

• Private health insurance and compensation for sports activities. 

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