Junior Salesforce Support Engineer

Altimetrik Poland is a digital enablement company. We deliver bite-size outcomes to enterprises and startups from all industries in an agile way to help them scale and accelerate their businesses. We are unique in Poland's IT market. Our differentiators are an innovation-first approach, a strong focus on core development, and an ability to attack the challenging and complex problems of the biggest companies in the world.

For our client, founded in 1945 and the global leader in eye care, specializing in developing, manufacturing, and marketing surgical equipment, contact lenses, and vision care products we are looking for a Junior Salesforce Support Engineer.

Our client become a major player in the ophthalmology industry, providing innovative solutions for eye diseases and vision correction. Their product portfolio includes cataract surgery equipment, intraocular lenses, and a wide range of contact lenses.

Responsibilities:

• Tracking the Service Now queue
• Triaging issues
• Gathering missing information from end users
• Opening Jira tickets for the development team
• Coordinating communication with end users to close them
• Reporting status

If you possess...

• 1-2 years of experience in Salesforce or Salesforce support
• Excellent communication and presentation skills
• English (Professional Level spoken and written)

… then we are looking for you!

• We grow fast.
• We learn a lot.
• We prefer to do things instead of just talking about them.

If you would like to work in an environment that values trust and empowerment... don't hesitate, just apply!