Programme Manager

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We are part of the ALTEN Group – a leading European provider of engineering and technology consulting services.

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🌎Location: Kraków/ Warsaw- hybird work (6 x month)

The Programme Manager is an internal role and will be responsible for delivering strategic change initiatives ensuring change is well defined with clear requirements, benefits are understood and the initiatives are executed in time, following the agreed plan and meet expectations. The role holder is ultimately responsible for the successful delivery of the whole of the proposed change, co-ordination of the programme’s projects and management of their interdependencies.

The Programme Manager role is strategic in nature and requires the Programme Manager to articulate a programme’s strategy and objectives and assess how it will impact the business.

Primary Responsibilities

• Plan and design the programme in line with the Cybersecurity strategy for the business.
• Collaborate with Project Managers to define clear business outcomes, requirements and ensure these remain traceable throughout the delivery of the initiative.
• Develop business case and formally initiate change initiatives.
• Agree “contract of change” with both Product Owners and Control Owners.
• Proactively monitor the programme’s progress.
• Oversee the delivery of project outputs into operational use in order to realise the benefits of the change.
• Resolve issues and initiate corrective action as required.
• Define the programme’s governance
• Ensure effective quality assurance
• Manage the programme risk and budget.
• Manage dependencies between projects.
• Facilitate the appointment of individuals to project teams.
• Oversee and support Project Managers as required.
• Ensure allocation of common resources and skills for individual projects within the programme.
• Manage and maintain clear communications with all stakeholders.
• Report the progress and benefits of the programme to all relevant stakeholders and seniors as required.
• Attend governance forums and provide programme insight to the Steering Committee.

Impact on the Business/Function

• Deliver sustainable business outcomes by ensuring all projects continue to remain aligned to the strategic control objective that they are set out to achieve.
• Strategically develop and adopt innovative approaches to ensure the business outcomes for each project are understood, documented, costed and incorporated into the programme.
• Lead and facilitate security focused challenge and represent the business at governance forums ensuring the business views and associated impacts are understood and raised.
• Support business performance through clear thinking by defining the risks, issues and dependencies that are specific to the business and proactively manages these.
• Drive to deliver the highest standards and outcomes by reporting the accurate ‘health’ of programmes into the business and support with all business stakeholder engagement and briefings.

Customers / Stakeholders

• Customer focus. Lead a customer-centred culture, championing activities encouraging outstanding customer advocacy. The role will involve interaction with a variety of key stakeholders groups that include, Customers Control Owners, Product Owners, Architects and GB/ GF/ Region leads.
• Strengthening stakeholder relationships. Enhances key relationships in global Cybersecurity and local IT. Cultivates strong relationships with organisationally important global and local stakeholders with a tailored approach.

Understanding markets and customers. Understands the financial services industry security and threat landscape. Analyses, interprets and communicates developments in the customer's and business segment's local marketplace. 

Operational Effectiveness & Control:

• Governs risk responsibly. Promotes efficient management of risk by working closely with control owners and placing measures to ensure effective and proportionate controls are in place.
• Proactively looks to improve, streamline and enhance the way programme progress is tracked and measured.
• Embeds efficient risk and compliance processes and procedures by thoroughly reviewing all work with the appropriate teams and sponsors before disseminating to a wider group of stakeholders.

Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the function.

Management of Risk (Operational Risk / FIM requirements)

This is a high profile area so risk management is the key underlying objective. This will be achieved by:

• Ensure the fair treatment (service excellence) of our customers is at the heart of everything we do, both personally and as an organisation.
• Consistently displaying the behaviours that form part of the company values and culture and adhering to company risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by regulators and/ or third parties.
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• Ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with Head of the function and other service line leads as appropriate.

Knowledge, Qualifications & Experience (For the role – not the role holder. Minimum requirements of the role)

• Minimum Bachelor Degree and/or experience in IT security governance and operational processes, preferably in the Financial Services industry or global corporate service provider
• Experience of programme management in a large-scale Cybersecurity Financial Services environment.
• Experience of working on global portfolios servicing businesses, functions and with regional stakeholders.
• Knowledge of Cybersecurity/ IT and some knowledge of Cyber risk and controls quantification. 
• Working knowledge of IT infrastructure, Cybersecurity, Data and Architecture environments.
• Knowledge of performance evaluation and change management principles.
• Understanding of industry standard controls frameworks (e.g. NIST FSS) and, some knowledge is beneficial but not necessary of controls estate including the Helios system.
• Understanding of project management principles and a relevant Project Management qualification (e.g. PRINCE2, Agile)
• Positive and professional attitude, team player, flexible and adaptable, open to change(s)
• Confident and takes responsibility and ownership for work and personal development.
• Previous experience of delivering an excellent customer service.

We offer

• A full-time contract (B2B also possible)
• Well-defined career path at the European leader in engineering & IT consulting
• Participation in company conferences, trainings, workshops, integration meetings, etc.
• Certification and training opportunities
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company.
• Work in company with #GreatPlaceToWork Certificate

Benefits

• Medicover medical care
• Medicover dental care
• Medicover Benefits platform / Medicover Sport card
• Employee referral program
• E-learning platform
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme

Do not hesitate and join our team!