Database Support Specialist

Why us?

We are part of the ALTEN group – a leading European provider of engineering and technology consulting services. Over the past 30 years, we have become the main technology partner of many global customers, employing more than 65,000 employees (88% of whom are engineers) in 30 countries around the world. We support our clients' growth strategies in the fields of innovation, R&D and information systems, with revenues in excess of €2.92 billion.

We have been awarded the title of Great Place to Work 2023 and the "Spokesperson for the Standard of Ethics" award granted by the United Nations Global Compact Network Poland.

Our motto is – „You Grow, We Grow!”

Join ALTEN Polska and grow with us!

We are seeking a Senior Database Support Specialist to enhance our database support operations. This role offers the opportunity to work within a team of over a thousand employees and external consultants, driving the support for our company databases.

Key Responsibilities:

• Collaborate closely with the Database Engineering team (governance, security, architecture & design) on projects and infrastructure planning.
• Focus on reducing the number and duration of major incidents and optimizing resources (people, servers, licenses, etc.).
• Improve support for other teams involved in IT operations and development.
• Engage in Business Continuity Initiatives (BCIs) and Root Cause Analysis for escalated issues, particularly those involving Oracle support or MTTR SLA violations.
• Perform performance tuning and investigations related to Oracle infrastructure and databases with severe stability and performance issues, focusing on the top 5 critical databases with the lowest performance index scores and highest customer impact monthly.
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Requirements:

• Experience with Managing at least a few hundred Oracle databases.
• Daily DBA management (diagnosing and troubleshooting issues, responding to incidents, quickly restoring services, providing technical consultation to other units).
• Tools for query plan analysis and database monitoring.
• Strong SQL development and tuning background (DML/DDL).
• Familiarity with locking, latching, contention, and rollback handling.
• Solid understanding of performance testing and capacity planning.
• Planning and controlling IT operations (defining, creating, and ensuring adherence to standard operating procedures, compliance with Engineering and Cybersecurity policies, patching, upgrading, hardening, monitoring, etc.).

English, spoken and written (B2 level).

We offer:

• Possibility to choose the type of contract: B2B or employment contract
• Stable and long-term cooperation
• A clearly defined career path with a European leader in engineering and IT consulting
• Participation in industry conferences, trainings and workshops as well as integration meetings
• Opportunity to take courses and earn certification
• Possibility of relocation within local branches of ALTEN Polska
• Cooperation with a dedicated Business Development Manager
• Work in a company with a certificate #GreatPlaceToWork

Benefits:

• Medicover private medical care
• Medicover private dental care
• Medicover Benefits purchasing platform / Medicover sports card
• ALTEN Talents employee referral program
• Layette for an employee's newborn child
• Group life insurance
• Opportunity to participate in a pension scheme

By clicking on the "Send" button, you agree to the processing of your personal data contained in the recruitment application by Alten Polska sp. z o.o. with its registered office in Warsaw for the purpose of recruitment for the position indicated in the advertisement.

You can withdraw your consent at any time by contacting us at ALTEN_PL_RODO@alten.com, which means that the recruitment process is completed and your candidacy will not be taken into account in future recruitments.

Full information on the processing of your personal data can be found https://docs.altenpolska.pl/do_pobrania/Klauzula_informacyjna_dla_potencjalnych_pracownikow.pdf

NOTE: We would like to kindly inform you that we will contact selected people.