Cloud & Technology IT Service Management Internship Program (He/She/They)

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services.We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song.

An internship at Accenture is a unique opportunity to work alongside experienced IT specialists who are eager to share their knowledge and help you gain practical skills in real client projects.Our teams deliver technology and consulting solutions for clients across multiple industries, including banking and finance, transport and infrastructure, energy, and manufacturing.

For more information about Accenture Technology Poland, please visit our website:https://www.accenture.com/pl-en 

THE WORK

• Participate in client workshops to gather requirements for ITSM process improvements and cloud migration strategies. 

• Assist in designing and documenting IT Operating Models and Service Management processes (e.g., Incident, Change, Problem Management).

• Support the implementation and configuration of ITSM tools such as ServiceNow, including dashboards, workflows, and reporting modules.

• Contribute to cloud governance and process alignment activities, including risk identification and mitigation planning. 

• Analyze service performance data and prepare client-ready reports with actionable insights.

• Collaborate with cross-functional teams to support cloud transformation projects, including Azure and AWS environments. 

• Engage in internal knowledge-sharing sessions and contribute to the development of consulting assets and templates. 

Flexible: The work location for this role may include a mix of working remotely, onsite at a client, or in an Accenture office – depending on specific project circumstances. 

WHAT’S IN IT FOR YOU?

• Paid, several-month internship program - min. 3 months, 4-5 days a week, with flexible working hours and possibility to work remotely

• A chance for long-term cooperation - there is a high probability that at the end of the internship, we will offer you a full-time job

• Ambitious projects for the most prestigious clients in the world

• The opportunity to grow - based on a culture of feedback and constant support from a mentor, assistance from a Buddy in a new workplace

• Professional development - based on a culture of feedback and constant support from a mentor, a clear path of growth from the first day of work, and assistance from a Buddy in a new workplace

• Opportunity to engage or even come up with your own Social Impact Projects that support local communities and global charitable initiatives

• Paid employee referral program

Qualifications

HERE’S WHAT YOU’LL NEED

• Availability to work at least 30 hours per week.

• Active student status ( 4th or 5th year of studies)

• Basic knowledge of cloud technologies – understanding of AWS, Azure, or Google Cloud platforms and a willingness to further develop in this area.

• Analytical and problem-solving skills – ability to analyze data, identify issues, and propose effective solutions.

• Strong communication and teamwork abilities – capable of collaborating effectively within project teams and communicating ideas clearly.

• Eagerness to learn and grow – openness to new technologies, participation in training, and professional development in a consulting environment.

• English and Polish proficiency at at least B2+ level 

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application. 

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here:

https://www.accenture.com/pl-pl/privacy-policy