System Support Engineer

About the project

We are looking for an experienced System Support Engineer who will join the project from the healthcare industry and will be responsible for data, middleware and IT infrastructure support, maintenance and development. 

Work mode: remote

Job responsibilities

• Providing comprehensive support for the infrastructural environment, both on-premises and in the cloud.
• Collaborating with users to understand their requirements, providing guidance, and support.
• Transforming user feedback into insights for the agile team to refine user stories and feature definitions, aiding in the enhancement of the platform and solutions.
• Contributing to platform advancements by emphasizing automation to streamline processes.
• Sharing expertise and working together with the team to exchange knowledge and experiences.
• Conducting tests and addressing bugs.
• Partnering on governance and security matters with the System Manager.
• Working alongside cross-functional teams to deliver solutions and resolve issues.
• Performing root cause analysis to swiftly address technical challenges.

Expectations

• Min. 5 years of experience in a similar role.
• Understanding the importance of ensuring stable platforms and a reliable infrastructural environment.
• Experience with the following tools and areas: Linux / Bash, Powershell, DevOps CI/CD practices, Python, Git, GitHub etc.
• Good knowledge of containerization (Docker / OCI / Podman), Jupyterhub, Jupyterlab and running Jupyter Notebooks
• Experience in working with Active Directory (AD) / Single Sign-On (SSO) / Kerberos and Oauth
• Very good English command 
• Nice to have: Puppet, Terraform, Kubernetes, AWS&Azure

We offer

• Ongoing support from a dedicated agent, taking care of your project continuity, client contact, necessary formalities, work comfort and development, 
• Consultant Development Program – advice on growth planning based on the latest trends and market needs in IT, including consultations with agents and growth mentors, 
• Access to 7N Learning & Development – a development and educational platform with webinars, a library of articles and industry reports, and regular invitations to one-time and recurring development events – technical, business, and lifestyle, 
• Spectacular integration events, both for you (e.g., annual Kick-Off trip, Christmas parties, or Summer Olympics sports events) and for your loved ones (e.g., family picnics, movie premieres), 
• Professional development not only during the project – you can get involved in knowledge transfer to others within the 7N Services offering directed at 7N clients, 
• Relationships and access to the knowledge of the most experienced IT experts in the market – the average professional tenure of our consultants in Poland is over 10 years, 
• A complete benefits package, including funding for medical care, life insurance, sports cards for you and your loved ones, as well as discounts in stores in Poland and abroad. 

About 7N

Constantly searching for projects, difficult rate negotiations, lack of development support – sound familiar? At 7N, you gain not only stability of contracts but also the personal involvement of a dedicated agent who ensures your professional comfort and continuous access to development initiatives. 

Our goal is to provide you with stable and comfortable cooperation, contributing to your success as an IT expert and the success of our clients. We build long-lasting relationships based on Scandinavian values and 30 years of experience in creating IT solutions for over 200 organizations.