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Technical Writer
Other
zoovu

Technical Writer

zoovu
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office

Tech stack

    eCommerce
    regular
    SaaS
    regular

Job description

zoovu makes complex look simple for 15M+ people every year.

We offer the leading SaaS platform to build and manage digital sales assistants for the web, mobile, chatbots, voice-enabled devices, and in-store use. These intelligent, conversational solutions engage buyers, ask the right questions in the right moment, and guide them to the right products, services or solutions.

There's a lot that goes into "making complex look simple", which is why we're looking for a Technical Writer to join our R&D team. This is a unique opportunity to work in our buzzing office in Wrocław, Poland together with our team of open-minded, genuinely caring professionals with many different backgrounds.

In this role you will:
  • Work directly with our product team on the external documentation, knowledge base articles, release notes
  • Support our support team in documenting solutions and answers to most frequent requests and questions resulting in comprehensive FAQ's
  • Collaborate with our marketing team on consistent voice and tone of knowledge base articles
  • Create the tutorials (also videos) explaining how our platform works
We need you to have:
  • Experience in e-commerce and SaaS solutions
  • Excellent written English
  • Attention to detail
  • Experience as a technical writer
We offer:
  • Attractive salary and great benefits (private health care, sport subscription)
  • Flexible working hours with a family-friendly environment
  • Small and friendly teams
  • Office with a breathtaking view on Rynek
  • Clear structure with a go-for-it attitude
  • Fresh fruits and countless amounts of good coffee and tea


We are on a mission to change the way people shop and decide. Because we are facing new exciting tasks every day, we need people like you to help us to provide the highest quality solutions for our clients.

Sounds like a good challenge? Apply today.