Senior DevOps Engineer

Remote working, any location in Poland

Background

Ziflow is the leading creative collaboration platform that helps agencies and brands deliver exceptional creative work by streamlining feedback on any creative asset from concept to delivery. Customers include Showtime, McCann Worldgroup, AWS, Weber, Specialized and Dupont.

Ziflow was founded in 2016 and serves thousands of customers across the world. Team members are located in the US, UK, Poland and South Africa.

The Ziflow executive team has extensive experience building, growing and successfully managing SaaS businesses in this product category.

The Role

You will work in a cross-functional team of engineers, architects and be deeply integral in all activities that involve the delivery of the product in an AWS environment.

This is a full-time, remote working role, so you can be based anywhere. You can work from your home office, shared office space, a coffee shop or the beach, as long as you get the job done. We believe strongly in work/life balance and encourage everyone to stay fresh and creative. 

Responsibilities

• Delight our customers and build a product that delivers genuine value!
• Manage all activities related to operations and infrastructure
• Meet 99.99% uptime and Service Level Agreements with enterprise customers
• Assist in gaining and maintaining security compliance
• Evaluate, recommend, and deploy monitoring, performance and other tools
• Calculate service capacity and recommend expansion plans for future growth
• Coordinate installation, configuration and administration of technology as needed
• Proactively monitor software availability and performance and planning for upgrades and expansions
• Oversee all service incident management and root cause analysis
• Establish and maintain a world class operational procedures
• Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth

Required Skills and Experience

• Minimum 5 years administering production Linux systems in a 24x7 environment,
• Hands-on experience provisioning, installing, configuring, monitoring and maintaining virtual cloud infrastructure - AWS,
• Hands-on experience with infrastructure automation tools like Terraform, Ansible, SaltStack,
• Production experience with container-based deployments (K8S)
• Experience configuring/integrating system monitoring technologies (PagerDuty, OverOps, New relic, Pingdom) and logging solutions based on ELK or Fluentd,
• Experience configuring and administering web server technologies (Tomcat, Nginx),
• Solid understanding of security principles and technologies in AWS,
• Hands-on experience installing/configuring Development management and automation tools like: BitBucket, Github, Jenkins, etc.
• Strong English skills

Nice to have:

• Ability to develop and maintain lambda functions
• Experience with Serverless Computing (eg AWS Lambda)
• Basic knowledge of script languages like Python (3.x) and JS (node.js)
• AWS multi region experience 
• Knowledge related to Chat Bots (eg Opsidian)