We are looking for a new colleague to strengthen operational Service Management for the ZF IT Workplace, Infrastructure & Operations organization (WIO).

Your tasks

Implementation of cross-functional procedures to enable operational end-to-end service management
Provision of consultancy and support concerning operational management of WIO services
Own service performance reporting for different stakeholders
Driving continuous development and improvement of the WIO service portfolio
Contribution to special projects with focus on service performance, customer satisfaction, executive reporting and other

Your profile

Degree in business informatics, business economics or similar
3+ years of professional experience in IT service management and/or IT related processes
Good English (to successfully communicate in an international work environment)
Knowledge of ITIL (certificate as an advantage)
Experience in project management and an international environment
Analytical and conceptual skills, experienced in facilitate business analysis, strong presentation skills

We offer

Exposure to modern IT technologies
Attractive career opportunities in an international environment
Private medical care, MyBenefit platform, discounts package on goods and services
Flexible working hours and very good working environment
Opportunity to work 100% remotely during the pandemic period (hybrid model of work afterwards – 60% remotely, 40% on-site)
Relocation package (only to IT Center Poland headquarters based in Czestochowa)

Published: 30.06.2021

Office location

Check similar offers

4 653 - 5 583USD/month

Warszawa

Mid