• Strong Excel skills

• 5 + years professional experience in a large Global organisation preferably in an IT department or shared service organisation

• Strong stakeholder management / Relationship Management

• Ideally prior experience in workforce management and leading workforce transformation initiatives desirable

• Proficient in reporting (MS Excel)

• Excellent communication and interpersonal skills

• Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture

• Experience of working on a global scale (i.e. across timezone & geography and with remote teams)

• Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines

• Positive, proactive and can-do attitude

• Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence

• Become trusted advisor to WPB on operational matters and build excellent relationship with WPB Managers

• Work closely with members of COO function (Finance, Workforce, Governance & Vendor) to ensure continued engagement and knowledge of operational principles

• Create excellent working relationship with Country aligned Business Management functions to ensure successful

operational execution in key locations

• Directly manage a Business Management support team to ensure strong Financial and operational management across Platform

• Ensure excellent working relationships across COO, WPB & Value Streams

• Champion new ways of working across WPB and Value Stream

• Cultivate an environment that supports diversity and reflects the brand