Roles and Responsibilities:
- Act as a point of contact for the technical tower in front of the customer management
- Have hands on Experience in Windows, VMware, Virtualization Desktop Integration (VDI).
- Have experience in designing, installing, configuring, managing, and troubleshooting complex Citrix Environment
- Be able to design, implement, manage, maintain, deploy, troubleshoot and support internal and hosted customer Citrix Server Environments.
- Be able to implement new system hardware and software and develop local operating procedures and policies as needed,
- Design, implement & support Citrix XenDesktop (VDI) in both VMware ESX and Nutanix Hyper conversed technologies.
- Have hands on experience on Citrix XenApp 7.6 and above / XenDesktop 7.6 and above/ NetScaler 9.x above and StoreFront.
- Have skills in core Citrix Virtual Desktop, PVS and Virtual Application technologies.
- Have good hands-on experience in troubleshooting Citrix issues. Resolve complex tickets related published applications, desktops, and other Citrix related matters.
- Streamline issue resolution by coordinating with the customers’ IT resources and the user community with complex, multiple AD domains.
- Have advanced experience with PVS, management of VDISKs, coordinating UAT, and lifecycle management of Citrix images.
- Have experience in AppSense Application Manager and/or Environment Manager
- Have experience in writing PowerShell Scripts
- Have experience with virtualizing Windows 7/10.
- Have advanced experience with AD / GPOs.
- Ensure proper communication and quick resolution.
- Drive day to day operations and work plan allocation/management
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Be part of reviews on need basis for new projects.
- Work on effort estimation/reviews on need basis for new projects.
Mandatory Skill Requirements:
- Citrix XenDesktop (Mandatory)
- Windows and Citrix Implementation (Mandatory)
- Network Management
- ITIL Foundation/Practitioner
What we offer:
- Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
- Premium insurance for medical services for employee and family members- Luxmed
- Life & Disability Insurance for employees and family members- Generali
- Profitable Voluntary Pension Fund
- Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
- Integration and cultural events for employees
- Reward and recognition program for high performers
- Employee Referral bonuses
- Relocation assistance - Accommodation, travel and other expenses covered
- Friendly and chill atmosphere and company culture
*We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law