Employer: UK FinTech Company
Location: Hybrid work, with 2 days a week in the Warsaw office
Salary: up to 18 euro/h + VAT
Cooperation model: B2B
Start date: ASAP
Recruitment process: 2 stages (screening and technical interview)
-> To provide technical support service on a second line support for B2B and internal customers via all communication channels: Phone, Email, IM, Ticketing System;
-> To investigate technical issues and determine their root cause;
-> To monitor infrastructure and services;
-> To respond promptly to any alerts or requests in accordance with the SLA;
-> To collaborate with the R&D team and 3rd parties;
-> To provide regular reports.
-> 2-4 years of experience in a similar position;
-> Proficiency in basic Linux command line interface (CLI) and utilities;
-> Understanding of the TCP/IP network stack and major protocols;
-> Good knowledge of SQL;
-> Basic scripting skills in Bash/AWK/SED;
-> Familiarity with cloud services (preferably AWS);
-> Experience working with web applications, monitoring systems, LAMP stack, DNS, mail servers, and CDNs;
-> Understanding of SDLC and CI/CD;
-> Fluent English.
+ Experience in Linux administration;
+ Experience in AWS administration;
+ Experience with monitoring systems configuration (Grafana, Prometheus, Nagios);
+ Experience with relational databases (PostgreSQL, MySQL or MS SQL);
+ Experience with the Atlassian stack (Jira, Confluence, Bitbucket, Bamboo).