All offersKrakówOther3rd Line Support Engineer
3rd Line Support Engineer
Other
Vertex Solutions

3rd Line Support Engineer

Vertex Solutions
Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office

Tech stack

    Linux
    regular
    SQL
    regular

Job description

You will join a team of specialist who provide 3rd line of support. 
Your main responsibilities will include resolving issues raised by 2nd line of support, investigation of live incidents, implementation and release support.
 
You will:

  • Provide day to day production support service including resolution of the live incidents 
  • Provide technical expertise in finding root cause of major system problems
  • Install new software releases and implement locally developed solutions
  • Support various testing activities
 
You have:
 
  • Practical experience in working with SQL queries, Linux commands, bash scripting, debugging and writing new scripts
  • Experience in supporting complex and integrated application environments
  • Ablility to work under time pressure and to multitask
  • Fluency in English,
 
We offer: 

  • Dynamic IT environment
  • Private health care, private life insurance, Multisport card
  • Opportunity to work from home part of the time