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  • Salesforce Consultant Service Area

    Salesforce Consultant Service Area

    Katowice
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    Permanent
    Operating mode
    Hybrid

    Tech stack

      Salesforce

      advanced

    Job description

    Friendly offer

    What makes us special

     

    • Environment that cares about your well-being: flexible working hours, hybrid work model 70/30 and additional 2 days off per year for every employee
    • Package of additional benefits: private medical care, multi-sport card.
    • Attractive compensation with annual bonus scheme 
    • A fast growing, agile and very dynamic team that challenges established routines and helps transforming the Vaillant Group to a data informed business
    • Constant learning opportunities for both technical and personal growth through a range of workshops, seminars, events, and e-learnings

     

    What we achieve together

     

    • You will join our Service2Retention team enhancing service solutions for Vaillant Group in Salesforce
    • Design and implement solutions together with the IT teams, customers and product owners in Salesforce Service Cloud and Field Service (Classic and LEX)
    • Write and update platform documentation and conduct user trainings and demos
    • Manage stakeholder requirements and expectations by project management
    • Contribute to a self-organizing and autonomous team


    What makes us successful together

     

    • Experience in designing salesforce or service processes. Ideally you designed and implemented such solutions in Salesforce Service Cloud or Field Service
    • Experience with different types of service processes, such as orders, contracts, call center, invoicing, etc
    • Fluent English as you will be working in international environment
    • You are a team player and round off your profile with strong communication skills combined with a high degree of initiative and motivation
    • Willingness to learn and constant develop professional and personal skills

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