Support Engineer / Rails Developer

Tjekvik

København

Type of work

Undetermined

Experience

Mid

Employment Type

B2B

Operating mode

Remote

Tech stack

Ruby on Rails

regular

Job description

Hey there 👋,
We’re AutoInnovation from Denmark and we’re looking for a Technical Support Engineer with Ruby on Rails knowledge to join our development team and help us provide technical support both internally, to our customers and help us further develop our product - TjeKvik.

The product

TjeKvik is a terminal for the car industry - it’s similar to a self check in terminal at an airport.

The terminal reduces stress for car mechanics by streamlining their process for handling appointments and provides a better user experience for customers by giving them an option to handle their car delivery and pickup through the terminal.

Responsibilities

Provide support for technical questions from our partners and customers. (eg help answer API/integration related questions)
Internal support for API integrations and rollout process
Help with writing technical documentation (eg write API descriptions / technical instructions)
Solve issues with our platform during the day (eg various bugs we might notice)
Improve our development environment (eg Rails version upgrades)
Be available during critical business hours for our customers across Europe
Participate in development sprints and help further the development of TjeKvik

Expectations

Great spoken and written English
Great at email communication
Solid couple of years programming experience in Ruby/Rails

What we offer

Be part of a remotely distributed team
We get together twice a year in Denmark or Poland
We pay for local public holidays
We don’t offer vacation yet, but that’s coming later