Business Analyst

TechTorch is a pioneer among service companies in the way it conducts projects in the area of digital transformation. Through an implementation process supported by an AI-powered platform and a global team of world-class managers and technology experts, TechTorch has enabled dozens of private equity sector companies to accelerate the realization of business benefits.

Position Overview:  As a Business Analyst in TechTorch you will be responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role involves understanding business needs, analyzing processes, and working with cross-functional teams to implement innovative solutions that enhance business performance and efficiency.

Key Responsibilities:

1. Requirements Gathering and Analysis:
2. Collaborate with stakeholders to gather, document, and analyze business requirements.
3. Conduct detailed process analysis and map out current business processes.
4. Identify areas for improvement and recommend solutions to enhance business operations.
5. Data Analysis and Reporting:
6. Analyze data to identify trends, patterns, and insights that inform business decisions.
7. Develop and maintain reports, dashboards, and visualizations to communicate findings to stakeholders.
8. Ensure data integrity and accuracy in all reporting.
9. Solution Design and Implementation:
10. Work with IT and development teams to design and implement solutions that meet business needs.
11. Create detailed functional specifications, use cases, and user stories.
12. Support the implementation and testing of new systems and processes.
13. Project Management:
14. Manage and track project progress, ensuring that projects are delivered on time and within scope.
15. Coordinate with cross-functional teams to ensure seamless execution of projects.
16. Conduct project reviews and post-implementation evaluations.
17. Stakeholder Communication:
18. Act as a liaison between business units, technology teams, and support teams.
19. Facilitate meetings and workshops to drive consensus and gather input.
20. Communicate project status, risks, and issues to stakeholders in a timely manner.
21. Process Improvement:
22. Continuously evaluate business processes and systems to identify opportunities for improvement.
23. Develop and implement process improvement initiatives.
24. Monitor the effectiveness of implemented solutions and make adjustments as needed.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Information Technology, or a related field. An advanced degree is preferred.
• Experience:
• Minimum of 4-8 years of experience as a business analyst or in a related role.
• Proven experience in gathering and analyzing business requirements and designing solutions.
• Experience in project management and process improvement.
• Technical Skills:
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
• Familiarity with business process modeling tools (e.g., Visio, Lucidchart).
• Experience with software development lifecycle (SDLC) methodologies (e.g., Agile, Waterfall).
• Certifications:
• Relevant certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or equivalent are a plus.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to work collaboratively in a team environment.