Application Support Team Leader

banqUP

Warszawa

Type of work

Undetermined

Experience

Mid

Employment Type

B2B

Operating mode

Office

Tech stack

English

advanced

SQL

regular

Docker

junior

Linux

junior

MongoDB

nice to have

Job description

We are looking for a high-energy thinkers and doers with a passion for new technologies and startup culture to become our teammates and help us build a great new open banking experience.

Your scope of responsibilities will be:

Automating processes and streamlining the activities of the Application Support Team;
Organization of work and coordination of the Team's tasks;
Contact with customer support departments in Poland and abroad (work in English), application management, task prioritization;
Analytical work and cooperation with a team of programmers;
Support in automating team tasks, ongoing monitoring;
Diagnosis and management of incidents related to the production of the API platform.

What we require from you:

Master’s degree;
The ability of analytical thinking and formulating conclusions and recommendations;
Excellent work organization;
Team management skills or willingness to develop in this direction;
Ability to work under time pressure (under SLA).

What we would appreciate:

Knowledge of SQL and databases (in particular MS SQL);
Very good spoken and written English, French will be appreciated;
Experience in a similar position;
Experience in analyzing system logs, maintaining Docker environments;
Knowledge of MongoDB, Linux will be appreciated;
Knowledge of Atlassian's tools (Jira, Confluence).

Tools you will be working with:

Postman, Jira, Confluence, Robo 3t, Microsoft SQL Management Studio, remote desktop organizer (RDO), Docker

We want the best people on board, and offer the following perks:

Projects for international clients;
Paid holidays;
Flexible working hours and a partially remote work if needed;
Private medical care - LuxMed;
MultiSport membership;
Individual development budget;
Variety of cooperation forms (i.e. B2B contract/employment contract);
The real impact on decisions made inside the organization;
Delicious coffee, fruits and healthy snacks - our kitchen is full of treats;).