Infrastructure and SysOps Engineer

About Teamwork

Teamwork.com's mission is to make teams who deliver client work become efficient, organized, profitable and happy! Our platform has revolutionized how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ practice management solution enabling our customers to track, manage, and invoice their projects. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork is in acceleration mode as we set our sights to become the undisputed Project Management platform for teams who deliver client work.

We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.

The opportunity

We are looking for an Infrastructure & SysOps Engineer who is excited to help us build and maintain a scalable, reliable platform for our customers at Teamwork.com

We work almost exclusively on AWS. Our applications are written in Go and deployed to Kubernetes clusters in multiple geographical regions.

As an Infrastructure Engineer at Teamwork you will:

• Build, maintain and upgrade the AWS infrastructure that allows Teamwork.com to exist and grow using the GitOps and InfrastructureAsCode approach with an extreme focus on Security
• Help to host and maintain the Kubernetes clusters used to run our applications.
• Work with development teams. Advise them how to build and architect new features on cloud infrastructure but also implementing/improving their CI/CD processes.
• Support the solution availability reacting to our alerts and joining the on call rotation.
• Continuous Improvement of our Monitoring and Alerting system
• Ensure the performance and scalability of Teamwork.com’s product offerings
• Support, maintain and grow our automated jobs across the board.
• Write SOPs and document processes so tasks can be repeated consistently and automated where possible

What good looks like

• A collaborative approach with excellent communication skills
• A motivated individual who is able to continuously learn and adapt to new tooling and technologies
• We'd love you to show us how we can improve what we do & help elevate the skills of the team members.
• We believe in radical candour and a healthy debate. We like strong opinions loosely held.
• Proficiency with coding and/or scripting with any of the following languages (Python, Bash, Go)
• Previous experience in DevOps, Automation's or SRE roles
• Terraform or other IaC.
• Ansible or other Configuration Management.
• AWS or any public cloud provider.
• Modern CI/CD platforms
• Observability best practices including SLO's

Core Benefits and Perks

• Employee Share Options (ESOP) — we mean what we say when we say, “act like an owner”!
• Competitive salary & OTE (as applicable)
• Up to 30 days vacation from day 1
• Pension benefit (specific to region)
• Health plans and wellbeing programs
• Give Back program
• Ministry of Happiness social club 
• Educational resources and generous allowance to support development
• Inclusive policies - maternity, paternity & parent leave, as well as a focus on flexible working 
• Recognition programs

Teamwork is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.