Data Analyst (Adobe Analytics)

We are looking for an experienced Data Analyst to join our Content Production Centre (CPC) in Warsaw. The CPC team manages customer-facing support content (FAQs, How-To Videos, Notices, graphic design etc.) across .COM/Support, Community, Members App and social media platforms.

As a Data Analyst, you will be the first point of contact for content data performance analysis within our team. Our working environment is shaped by the internal channels we support, so we need someone who is motivated, eager to learn and combine their experience with new data analysis techniques. You will receive all the relevant training from the respective stakeholders to help you organise your work and priorities.

KEY ACCOUNTABILITIES: Adobe Analytics and Google analytic tools.

• Analytics Tag Implementation and QA.
• Supporting with data analysis for all CX Digital Channels
• Jira experience.
• Dashboard/Projects creation and maintenance.
• The ability to collect, organise and analyse information to produce regular reports.
• Systematic and logical approach to problem-solving.
• Maintain and improve regular Key Performance Indicators reporting using a range of BI and presentation tools, for teams across Europe and HQ.
• Manage a range of analytics requests and be proactive in finding relevant insights / improvements to present to key partners.

TOOLS:

Must have: Adobe Analytics, Google Analytics

Nice to have: SEO Clarity and other Analytics tool

LOCATION:

Warsaw, Poland

WORKING MODEL:

Hybrid (3 fixed days of working from the office)