Firewall Engineer
Security
Firewall Engineer
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Remote
Tech stack
VPN
IP networks
Firewall
ITIL
Fortinet
Job description
Online interview
Friendly offer
Firewall Engineer
What we do.
Transform. Defend. Intelligence.
Viking Cloud is transforming the way organizations approach cyber defense. Our customer-centric SaaS solutions enable cutting-edge ways to secure your network infrastructure, maintain compliance and provide assurance testing and assessments.
Our platform provides real-time intelligence access to your organization’s cyber risk landscape and enables the Viking Cloud team to partner with organizations of all sizes to ensure proactive management of ever-changing cyber threats and business risks.
Who we are.
Part of the Sysnet family.
Viking Cloud is the Business Solutions division of Sysnet Global Solutions. Established in 1989, Dublin, Ireland-based Sysnet Global Solutions provides payment card industry, cyber security, and compliance solutions that help businesses to improve security and acquire organizations to reduce risk.
JOB OVERVIEW
Network Engineer with 3 to 5 years of experience that has strong firewall, IP Networking, and VPN skills. Candidates will be part of the VIKING CLOUD Engineering team completing customer implementations and providing ongoing customer support. They will need experience with Meraki and Fortinet firewalls (required) and other major firewalls including Checkpoint, Juniper, Cisco (preferred), and good customer relationship skills.
RESPONSIBILITIES
What we do.
Transform. Defend. Intelligence.
Viking Cloud is transforming the way organizations approach cyber defense. Our customer-centric SaaS solutions enable cutting-edge ways to secure your network infrastructure, maintain compliance and provide assurance testing and assessments.
Our platform provides real-time intelligence access to your organization’s cyber risk landscape and enables the Viking Cloud team to partner with organizations of all sizes to ensure proactive management of ever-changing cyber threats and business risks.
Who we are.
Part of the Sysnet family.
Viking Cloud is the Business Solutions division of Sysnet Global Solutions. Established in 1989, Dublin, Ireland-based Sysnet Global Solutions provides payment card industry, cyber security, and compliance solutions that help businesses to improve security and acquire organizations to reduce risk.
JOB OVERVIEW
Network Engineer with 3 to 5 years of experience that has strong firewall, IP Networking, and VPN skills. Candidates will be part of the VIKING CLOUD Engineering team completing customer implementations and providing ongoing customer support. They will need experience with Meraki and Fortinet firewalls (required) and other major firewalls including Checkpoint, Juniper, Cisco (preferred), and good customer relationship skills.
RESPONSIBILITIES
- Firewall Implementation and Support
- Installing VIKING CLOUD Managed Network Solutions including Fortinet firewalls.
- Making changes to VIKING CLOUD firewalls in support of customers’ needs.
- Solving technical customer issues in the area of firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity.
- Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management.
- Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics.
- Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure.
- Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures.
- Deliver better than agreed customer SLAs.
- Firewall and VPN Management
- Perform incident, problem and change management processes for firewalls according to ITIL standards.
- Improve customer satisfaction metric, through stable transparent service.
- Continuous Improvement
- Assist in training and development of internal resources
- Create relevant documentation for new issues
- Assist in the development, approval and maintenance of knowledge base articles
- QUALIFICATIONS
- 3-5 years experience in Information Technology with specific knowledge in IT firewall, IP Networking and VPN.
- Hands-on experience with Meraki and Fortinet firewalls.
- Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs.
- Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark)
- Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions.
- Ability to effectively collaborate in a dynamic team environment.
- Strong written and verbal communication skills necessary for clear client communication, the definition of scope, project deliverables, appropriate system documentation and client communication.
- Documentation (Excel & Visio)
- Must have a professional demeanor and the ability to prioritize and work in a fast-paced environment.
- EDUCATION
- Bachelor’s degree in a related field.
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