IT SAP Functional Lead- Manufacturing

Role Overview

The IT Service Delivery Functional Lead for Manufacturing SAP will support critical functional SAP workstreams in one or more areas - Finance, Quality Management, Manufacturing and Procure To Pay. The role will serve as a partnered liaison between the business, IT Basis, IT Security and IT Functional Teams. The role will support the managed service provider with complex support, enhancements and engage in projects and ensure we are aligning to best practices. This role is responsible for building strong, collaborative relationships across our IT and business teams.

What you will do:

Operations

• Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service.
• Leads continuous improvement initiatives to mature operations and increase visibility into service performance.
• Advises business on available standards, methods, tools and application relevant to area of service and can make appropriate choices for alternatives.
• ​​​Build and maintain strong relationships with IT and business teams
• ​Partner with business and technical teams to drive consensus on the best solution to business demand and the delivery of solutions.                                    
• ​Define tangible use cases that align desired technology output to commercial objectives         
• ​Recommend business process and system changes to improve efficiency and business outcomes        
• ​Ensure clear communication between business stakeholders and IT technical teams​​ 

What you need:

• Bachelor's Degree required
• Bachelor’s degree in the areas of Computer Science, Engineering, Information Systems, Business, preferred. 
• ITIL certification preferred
• At least 10 years of experience in the field of IT and Manufacturing.
• Experience in at least one of the following functional areas: Finance, Quality Management, Manufacturing, Procure To Pay
• Strong data analysis and problem-solving skills
• Strong knowledge of PC skills working with large datasets (Excel spreadsheets, PowerPoint presentations, word).

Who we Want:

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. 
• Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.