🤓 Salesforce.com Functional Team Leader
10 000 - 16 000 PLN gross
🌍 Staples Solutions | al. Grunwadzka 472D, Gdańsk🖥 https://stapleseu.referrals.selectminds.com/
You will be responsible for:
- Manage and lead a Salesforce Team.
- Manage the overall CRM strategy by effectively evaluating and implementing functionality to meet and exceed end-user requirements.
- Implement solutions that are cost-effective and maintainable.
- Actively manage the process including but closely interacting with business owners and Salesforce team
- Fully understand CRM application and how each business unit may benefit from the application.
- Continually update knowledge of Salesforce.com through interaction with Salesforce.com Customer Success Manager
- Educate business owners on the benefits of Salesforce.com and how Salesforce.com could address business needs or improve business processes.
- Project Management of Partner Relationship Management (PRM), and Chatter rollout and adoption.
- Facilitate and own Salesforce technical design documents for complex integrations
- Continually develop the relationship with CRM vendor to ensure that Life-size is provided with the highest level of service
- Hands-on configuration/customization of the Salesforce product
We are looking for:
- Experience in both Sales & Service Cloud
- Knowledge and experience in Salesforce.com consultancy required
- Project management skills
- Great leadership skills
- Ability to understand and analyze client user requirements and objectives
- Willingness to continually improve knowledge and expertise on Salesforce.com solutions
- Excellent analysis and solution designing skills
- Effective presentation and communication skills
- Salesforce certifications or hands-on experience will have an advantage
- Fluent in English