End User Computing (Network) Team Leader

Other

al. Grunwadzka 472D, Gdańsk

Staples Solutions

Undetermined

Permanent

Senior

Office

Gross per month - Permanent

The Team Lead End User Computing is the champion of Microsoft Services for the end user population (Office 365, Sharepoint, Teams)

Responsibilities:

Lead and develop the End User Computing team ensuring all projects, maintenance and support work is performed effectively
Act as a representative of the team in larger projects
Support and maintain Office365, Sharepoint, AV (Symantec Endpoint Protection), SCCM with needed tools to ensure a stable environment
Support Microsoft Azure pilot projects
Manage designated ITIL processes within the team
Provide services support for all internal and external functions within the server team area
Provides an escalation level for problem support, management, resolution, and communication as appropriate
Participate in technical roadmap discussions with other Team Lead counterparts, architecture, and management
Maintain team budget and participate in the annual budget cycle
Create and/or implement capacity management and reporting mechanism

Knowledge, skills & experience

Minimum of 5 years of experience working in with Microsoft end-user technologies
Prior experience of team lead or coordinator role
Enthusiastic, outgoing team player who wants a career in IT
Highly energized self-starter constantly focused on Continuous Improvement
Willingness to take ownership and responsibility
Good communication skills, primarily in English as a working language.