🤓 Application Support Engineer
4 000 - 7 000 PLN gross
🌍 Staples Solutions | Grunwaldzka 472D, Gdańsk🖥 https://stapleseu.referrals.selectminds.com/
An amazing opportunity has arisen for Application Support Engineer at Staples Solutions in Gdansk. We are committed to making more happen for our customers and being the go-to solutions provider for products and services for their works place needs.
In this role, you will be responsible for ensuring that applications and interfaces remain available and stable to end users. Also, you will be participating in small to medium-sized projects to implement application changes, new releases/sprints, and/or new applications.
- Building, maintaining and supporting of webshop applications,
- Providing Service Improvements through improvement backlog,
- Communicating with Internal Development Teams/Vendors to find resolutions to reported software faults,
- Assisting the business with product testing when required,
- Resolving issues with various IT departments, vendors and stakeholders,
- Providing extended out of hours support when necessary (on-call shift).
- Bachelor Degree in Computer Science or equivalent experience,
- 1+ year experience in business application support (2nd line),
- Familiarity with ITIL framework, especially: incident, problem and change management,
- Good level of SQL,
- Knowledge of Windows and Unix systems with basic scripting skills,
- Knowledge of CMS - content management systems, like Wordpress, Typo3 etc.is a plus,
- Advanced level of English,
- Excellent communication skills and attention to details,
- Analytical approach with the outstanding problem-solving capability.
You will be part of a dynamic company where you can make a difference. We believe in empowering our associates with work that is fast-paced and challenging with lots of opportunities to learn and develop. You will be a member of an international team that respects each other’s values and is committed to making more happen.
As IT geeks, we believe in the power of a free mind and build the team of people motivated to contribute, not slaves - you will, therefore, have time to do your own research that will professionally develop yourself or the company. If you need a day of a home office for a reason, you may be sure to get it.
Moreover, we offer private healthcare, Multisport card, training, modern environment and flexible working hours.