2nd Line Support Specialist with German
Support
2nd Line Support Specialist with German
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
B2B, Permanent
Operating mode
Office
Spyrosoft
Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. We have been included in the Financial Times ranking of 1000 fastest growing companies for three consecutive years: 2021, 2022 and 2023.
Tech stack
SQL
Unix Application Server
Java
MQ Series
Job description
Online interview
Currently we are looking for a person for 2nd line support role for our Polish-German team!
We are taking care of the application in area of logistics - orders. It is a production-critical application available 24/7, supported in a 2-shift system and in 3rd shift standby (15-7). As a 2nd line support specialist, you will be responsible for contact with users, fixing incidents and many other!
Join us!
Job description:
Job description:
- Operational assistance during implementation (release)
- Preparing Changes - working on the appropriate tasks
- Solving Service Requests (user queries)
- Incidents resolution
Requirements:
- Knowledge of SQL - also MSSQL/DB database
- Communicative German language
- An independent and autonomous way of working
- Organized way of working
- Unix Application Server / Webshpere (nice to have)
- Java (nice to have)
- MQ Series (nice to have)
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