Societe Generale S.A. Warsaw Branch is currently looking for:

IT Application Support

The key responsibilities of the successful candidate will include:

·        Resolving incidents, requests and problems.

·        Analyzing the problem and co-ordinating with other teams to fix the issue

·        Owning the issue and driving till closure

·        Supporting the production environment, accessing upstream and downstream applications

·        Striving for continuous process improvement in close cooperation with the Feature teams in Paris and Bangalore

·        Creating and maintaining required documentation/manuals to work towards standardizing processes

·        Keeping process and documentation up to date.

We expect from the candidates:

·        At least 3 years of experience in a position related to IT Application Support

·        Proficiency in English, French will be a plus

·        High analytical skills

·        High interpersonal and communication skills

·        Understanding of Support methodologies

·        Proficient knowledge of ITIL Availability Management, Service Continuity Management,Problem management and Change management

·        A flexible attitude and adaptable approach

·        Able to work autonomously and use initiative where appropriate

·        Organised and able to prioritise work appropriately

We offer:

·        Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team

·        Active role in an international structure and opportunity for development

·        Access to learning platforms and language courses

·        Employment contract

·        Competitive salary based on seniority and skills

·        Support in quick adaptation with the company

·        Benefit package including extensive health package with dental care, hybrid work opportunity, meal allowance, holiday fund and many more

*Please be informed that we will be accepting only resumes in English.