Site Reliability Engineer

The Product Division Service Delivery Team:

In Product Division Service Delivery, we are servicing and supporting some of the largest clients in the global financial sector, in operating their SimCorp Dimension installation with our as-a-service solution.

Our regional delivery teams engage daily with our clients in handling the 24/7 operation of SimCorp Dimension® interfaces, service platform, and environments, including monitoring and management of file systems, operation systems, and virtual machines utilizing SimCorp’s as-a-service operational framework – based upon ITIL.

What you will be responsible for:

Become part of SimCorp’s strategically important and rapidly growing business area, supporting our as-a-service clients around the world. This is a unique opportunity for Infrastructure specialists to work with some of the most exciting clients and solutions in the financial industry.

Together with our global Operation team, you will have a great opportunity to influence and impact our further journey towards delivering excellent customer-centric support globally.

The Global Delivery Center focuses on Non-Time zone critical operational tasks, maturing the tool stack, and future-oriented projects like automation and self-service portals.

Our working environment and teamwork are important for us – informal however communicating with professionalism, dedication, team spirit. The development of your technical and professional skills is also a prioritized part of our focus.

What we value (our requirements):

Ideally, we are looking for a candidate with the following experience and competencies:

• Vast track-record in delivering on complex IT Infrastructure requests and/or managed services.
• Familiarity in working with large hosting providers and global (remote) clients.
• Skilled in PowerShell – the ability to script solutions is essential.
• Strong Microsoft Windows knowledge.
• Experience and knowledge in working with Azure Cloud.
• Operational experience with mission-critical software and tools.
• Broad knowledge of IT Infrastructure automation in general.
• ITIL experience/certification.
• Cross-functional team player, ability to communicate, work with solutions in unison with Client, Sales, Product Management, Implementation, and Account Management teams. 
• Preferably experienced from a similar role in an international environment.
• Excellent communication skills and the ability to interact professionally with customers, vendors, and colleagues.
• Comfortable and resilient working in a dynamic environment.