Country General Manager

About Shelf:

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to build the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Country General Manager:

As a Country General Manager, Poland, you are the senior revenue leader responsible for building and scaling the local market for fully generative, enterprise-grade Agentic AI. You will act as the “face” of the company, overseeing operations, driving revenue, and managing relationships with large enterprise clients. This role will require rolling up your sleeves and leading sales efforts as the first individual contributor for revenue in the country. As we gain success and traction, you will build a team of sellers around you. 

Key Responsibilities

• Business Development & Sales: Drive revenue growth by selling AI agent solutions to enterprise clients, focusing on high-stakes deals.

• Operational Leadership: Establish and lead local operations, including building a high-performing team. Strategic Planning: Develop and execute the country strategy to align with global growth goals, translating technical AI capabilities into clear business ROI.

• Relationship Management: Act as the primary contact for C-level executives, stakeholders, and partners.

• Compliance & Localization: Ensure compliance with local regulations (data privacy, AI act compliance) and adapt the brand/platform to the local language and context.

• Reporting: Present financial reports, forecasts, and strategic recommendations to senior management.

Required Skills & Qualifications

• Leadership Experience: Proven track record in a senior management role (10+ years of experience).

• Enterprise Sales Excellence: Experience in enterprise SaaS or AI-driven solutions, closing large, complex accounts.

• Technical Understanding: Ability to understand agentic AI, LLMs, and RAG frameworks — translating technical jargon into business value.

• Entrepreneurial Mindset: A “hunter” mentality capable of operating in high-growth environments with limited oversight.

• Language Skills: Excellent English (written and spoken) plus fluency in Polish. 

• In Office: Work in our Warsaw office 4-5 days a week to help build a strong internal culture and alignment with other internal functions based in Warsaw.

What Shelf Offers:

• A dynamic, fast-paced work environment

• Opportunities for continuous growth and career development

• The chance to work and excel in one of the most competitive industries in the world

• Generous equity grant in the form of company stock options

• Medical insurance reimbursement

 Why Shelf:

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan

• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.

• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others

• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row

• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months