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Junior IT Support Specialist
Other

Junior IT Support Specialist

Warszawa
Type of work
Undetermined
Experience
Junior
Employment Type
B2B
Operating mode
Office

Tech stack

    Active Directory

    junior

    MS Exchange

    junior

    Office 365

    junior

    Microsoft Windows

    junior

    G Suite

    junior

    Cloud Services

    junior

Job description

The person who joins us will be responsible for supporting our clients' users. The assistance will be carried out remotely or at the client's headquarters in Warsaw.

It is important to be able to effectively translate with an accessible user language and solve problems. The person in this position will have the opportunity to work with the latest technologies, including Apple hardware.

Everyday work takes place in accordance with the established SLA rules. Tasks are related to:
  • supporting users in terms of hardware and software problems
  • supporting LAN / WiFi, Active Directory, G Suite, VoiP and other networks
  • managing the equipment and keeping it in good condition
  • authorization management on client server systems
  • construction and maintenance of simple WiFi networks

The Perfect Candidate:
  • has knowledge and skills at the level of IT technician
  • knows and fluently supports Windows 7 and 10
  • has experience in a technical support of users
  • had the opportunity to work with Active Directory and MS Exchange
  • had the opportunity to work with Apple equipment
  • has experience in working with Office and Office 365, G Suite & Cloud Services
  • knows English (minimum level of reading technical documentation)