Manage and maintain printer and multi-functional devices within the Schaeffler network
Address and resolve printing service issues, such as driver management, printer server administration, and firmware rollouts
Provide project support for printer hardware and software projects
Enhance service quality for existing printing solutions
Assist in the selection and standardization of printers and multifunctional devices
Implement global print service concepts
Oversee and manage service providers within managed print service contracts
Your Qualifications
Diploma in Information or Communications Technology or relevant IT training
Extensive experience in IT operations and projects
Proficiency in Service Level Management, IT Operations, IT Infrastructures, TI Security, and penetration tests
Familiarity with modern IT architectures and process standards (e.g. ITIL, COBIT)
Previous experience in supervising and controlling service providers
Knowledge of BSI IT Grundschutz and GDPR
Communication and problem-solving skills
Ability to handle conflicts and facilitate discussions
Fluent in English; German proficiency is a plus
Ability to independently find solutions and interest in new technologies
Our Offer
Opportunity to be a part of a global company & international team with a diverse variety of backgrounds, skills and views.
As part of IT you will have influence on the technology and solutions used by our business
Care for people is one of our essentials. We care about you, so we do our best to build an environment in which you would like to stay for longer
Grow with us! Access to training platforms, internal & external trainings, supporting experts and the real-life challenges, where you will put all this theory in practice, allows you to build up your hard & soft skills
Flexibility, which works best for you - fully remote or in a hybrid mode
Modern office in the center of Wroclaw – great place to work & meet with the colleagues
Package of benefits including medical care and mental comfort program
Fast and transparent recruitment process - if you match our profile your future manager will contact you directly with the invitation for the interview