IT Team Leader
PM
IT Team Leader
Szczecin
Type of work
Undetermined
Experience
Senior
Employment Type
Permanent
Operating mode
Office
Tech stack
People Management
Job description
Online interview
Salling Group is the largest Danish retail company. Currently in our portfolio we have shops in three countries: Denmark, Poland and Germany. We own 4 chains of stores: Bilka, Fotex, Salling, and a popular discount – Netto. Our Salling Group Shared Service Center is a multifunctional unit managing the Group's business processes across Europe, including IT Support. As a fast growing Team, we are currently looking for a person to hold the position of:
IT TEAM LEADER
Holding this position, you will be responsible for lead, motivate and manage a team that support and develop Application and Automatization tools. You will be able to inspire and create results in an effective and motivating way, being not afraid to lend a hand in the operation, when necessary. We offer you a job where you will work with the newest technologies with attractive salary based on qualifications.
Holding this position, you will be responsible for lead, motivate and manage a team that support and develop Application and Automatization tools. You will be able to inspire and create results in an effective and motivating way, being not afraid to lend a hand in the operation, when necessary. We offer you a job where you will work with the newest technologies with attractive salary based on qualifications.
Major responsibilities:
- Lead, motivate and manage a team providing IT services to a number of business units and territories
- Ensure stability of existing applications and develop new automatization tools (RPA) according to business requirements
- Drive the grow of platforms that support IT services: ServiceNow, Jira, Zendesk etc.
- Proactively support any changes to systems, schematics or the introduction of new concepts
- Monitor, control and report KPIs and SLA to Head of IT - SSC, analyze and develop improvement plans
- Ensure effective communication and cooperation within a team, cross- team and cross-department
- Responsibility for customer care and complex query resolution
Ideal candidate’s skills and qualifications:
- Minimum 3 years of IT experience (preferred is software developing environment)
- Experience with Robotic Process Automation environment will be advantage
- Fluency in English
- Proven experience in leading a Team
- Customer/stakeholder focus attitude
- Strong communication skills
- Structured and able to work with deadlines
Our success is formed by our employees, that's why we create opportunities for constant development, and our benefits help us motivate our team. The continuous increase of the competences and responsibilities of our employees is our main priority. Our company offers a lot of benefits and possibilities to take part in various interesting projects. We work in accordance with Scandinavian organizational culture, where work-life-balance is significant. Our colleagues from Central in Denmark name it Hygge.
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