Service Manager

Reponsiblities

• Responsible for Service Delivery according to SLA
• Responsible for building highly collaborative internal and external stakeholder relationships
• P&L responsible
• You will be in charge of customer communication
• Support in setting up and commissioning cloud infrastructures
• Together with your team, you will optimize and promote the creative development of provisioning, continuous integration & delivery
• You use cloud technologies to offer our customers scalable and cost-effective solutions

Benefits

• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
• Language Courses – you have access to the platform where you can practice your language skills.
• Regular and systematic further training opportunities - internal and external ones. We support your development.
• Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.

Qualification

• Successfully completed university studies in business administration, mathematics, (business) informatics, mathematics or in a comparable field of study
• You already have professional experience in leading a team 
• Your working style is characterized by a high level of commitment as well as conceptual and analytical skills
• You have relevant work experience in DevOps (min. 3-4 years)
• You are a confident presenter, have a flexible approach to working and taking initiatives
• Our team and customers are international, so excellent communication skills in English are required, German language skills are a plus
• You are available to work in a hybrid mode: both in our office in Katowice and from home. Working from the office includes 2 - 3 days a week.