Client Analyst (Data Analyst)

Are you considering a career change and looking for opportunities to expand your professional skills in business analysis? Great, because we are currently recruiting for one of our clients – a company that supports its partners in business case analysis, data flow automation, and optimization, as well as data management. In this role, you will be responsible for executing data acquisition, validation, loading, and report refresh processes according to schedule, identifying inefficiencies, and proposing innovations to ensure that all repeatable processes are automated.

Our client offers custom solutions based on artificial intelligence and develops its own tools for data visualization and management.

If you're looking for a place where you can pursue your passions while working in a creative, non-repetitive environment, don't hesitate to apply!

What we can offer

• B2B contract-based employment (no VAT)
• Flexible working hours
• Opportunity to gain knowledge through case studies based on real-world projects.
• Free parking
• Fast promotion opportunities and an annual raise program based on performance.
• Opportunity to collaborate with leading global companies like Apple, Google, Netflix, and more

Your daily responsibillities

• Data acquisition, regular data refreshes, user setup
• Client support including responding to client support emails and calls
• Diagnosing and fixing client issues
• Client on-boarding and training
• Manage and own client facing documentation, training and solution user guides
• Working with clients to scope, build, and deploy AD-HOC requests
• Additional client consultancy including face-to-face workshops and advanced training

Our expectations

• Proven experience in client facing roles; working with and communicating to senior stakeholders and with multiple layers across the business and vendors
• Analytical and numerate mind with an ability to standardise data from multiple sources and to identify potential anomalies
• Strong experience of performing analytics in the travel or retail industries
• Adaptable and solution oriented
• A technical working knowledge of SQL (MySQL, Ingres/Vectorwise), Python, HTML, CSS and Javascript. Data transformation/visualisation tools such as Excel, Knime and Omniscope
• Agile Project Management experience with technical process documentation
• Experience gathering requirements from clients
• Excellent English communication skills (solid B2/C1)