UX Product Designer

We are currently seeking a talented and experienced individual to join our team as a UX Product Designer in our Global Technology Organization with a focus on building Digital Products for QRG's vCommerce Ventures business and driving innovation in the Streaming space.

In this role, the UX Product Designer will report to the Senior Manager, Product Design and will continuously collaborate with Product Managers, Engineers, and be a core member of our Product Design Team. Participates in all phases of a product, from discovery to delivery to iteration. While sitting among fellow Product Designers and defining the UX (Visual) Designs, the Product Designer consistently collaborates and sits together with his or her product team along with their business stakeholders, engineers and developers building the product. The Product Designer is not only measured on the output of their design work, but more importantly on the success of their product, and grooming the Product Designers as the next generation of leaders. They are deeply oriented around actual customers and the value their product is bringing to those customers. They also understand that the product is in service of the business and can incorporate those concerns and constraints into the design of a product. Designers further understand that the user experience is as important to customer value as the underlying functionality.

Your Impact

UX goes beyond just UI—it's about the entire Customer Experience. A Product Designer must understand that User Experience encompasses every way customer and end-user perceive and derive value from the product. This includes all interactions and touchpoints with QVC, spanning the entire customer journey. Modern products involve various interfaces (web, mobile, desktop, app, television) as well as other key touchpoints like email, customer support, notifications, online storage integration, and offline services. The focus should be on creating a cohesive and seamless experience across all these channels.

Responsibilities:

• Define product Interaction and Visual Design
• Make strategic decisions and rapid Prototyping to bring the experience to life
• Present design vision and strategy to the team regularly
• Facilitate Design thinking sessions by integrating research and customer voice during the ideation sessions
• Define problem to solve with Product Management and stakeholders to improve the product experience
• Collaborate with researchers, engineering, product management and business stakeholders to prioritize and implement new features
• Stay updated with industry trends and have broad knowledge of relevant technologies
• Act as a customer advocate and promote understanding of the Product Design role in Agile Development.

Requirements:

• 3+ years of experience in Product, UX, HCI, or Web Design
• BA in graphic or web design – OR equivalent work experience
• Know the ins/outs of Figma religiously – OR be comfortable to learn. Ability to prototype with Figma.
• Ability to know how to build and maintain a Design System Management
• Understand Bootstrap, basic responsive framework or designing for 10-foot user experience
• Embrace Mobile First and Lean UX Design Iteration
• Ability to manage multiple tasks and changing priorities
• Must be a champion of Accessibility and Compliance
• Design Studio Facilitation and Rapid Prototyping
• Usertesting.com knowledge moderated / unmoderated – OR be comfortable to learn
• Experience in an Agile work setting (scrum, sprint cycles, etc.)

What we offer:

General benefits:

• Hybrid work model combining office & remote work (required presence in the office: 1 time per 3 months)
• Attractively located office with collaboration spaces, gaming room, football table, billiards and showers
• Onsite parking space for employees
• Financial allowance for remote work
• Company performance-related bonus
• Referral program with a financial bonus
• Life Insurance
• Access to internal Learning Lab Platform with multiple pieces of training oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)
• Team Building Activities
• Opportunities to volunteer your time to company-driven charity initiatives, employee networks or organizations of your choice – 1 day/year
• Work environment promoting diversity and inclusion

Health benefits:

• Private medical care
• Mental health support line for you and your relatives