SAP S/4HANA Functional Analyst
ERP
SAP S/4HANA Functional Analyst
PwC Polska
Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent, B2B
Operating mode
Remote
PwC Polska
W PwC projekty innowacyjne i technologiczne to nasza codzienność. Jako firma konsultingowa mamy tę przewagę, że możemy współpracować z klientami z różnych branż na całym świecie. W Polsce zatrudniamy ponad 6000 osób, w tym 2000 w zespołach #Tech.
Tech stack
SAP FI/CO
SAP PS
Job description
Online interview
The position is part of the newly established SAP S/4HANA Cloud internal L2S team, responsible for ongoing support and new configuration requests, specific to PwC’s SAP S/4HANA Cloud global implementation of financial and project management modules.
At present, we are in the solution implementation phase and the system is planned to go-live in the third quarter of 2021. Until the go-live, the support team members are planned to collaborate with the implementation team and this way they will gain a required level of fluency in the PwC internal business and support processes as well as gain necessary knowledge of the system architecture and functionality/configuration.
Role
- Resolving challenging functional and technical issues with strong focus on financial/ controlling or project management modules of the application
- Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
- Provide day-to-day second level support to PwC network SAP S/4HANA Users
- Troubleshoot issues and determine root causes of problems, the users are facing
- Resolve functional problems, escalate and track problems appropriately
- Manage system configuration in accordance to corporate guidelines and policies
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes
- Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes
Profile
- 5+ years experience in providing SAP functional support of the financial/controlling or project management modules for either internal or external clients
- Previous experience in SAP cloud-based solution would be an asset but not required; an intensive training and on-the-job practice will be offered to adjust the knowledge to the optimal level required for the job
- Working knowledge of the financial, or controlling, or project management modules is highly expected
- Previous experience in business systems service delivery, good knowledge of the processes of service management (ITIL)
- Proficiency in information analysis and synthesis focused on resolution of complex problems
- Excellent communication and influencing skills both within the business and IT communities
- Ability to work independently, as well as part of a team, desire to interact with, and help end users
- University degree in Finance and Accounting / Economics / Technology or related fields
- Fluent English
Offer
- Career development and professional growth in a global team setting
- Opportunity to work with the latest technologies and cloud-based platforms
- Ability to pursue further professional development - access to the multiple trainings provided by PwC
- Participation in multi-territory activities within the cross platform support area
- Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program
- Inspiring and friendly work environment
- Career development plan tailored to your preferences and ambitions
- Flexible working arrangements based on the Polish Labor Law regulations including hybrid or remote model of work