A career in CEE Business Systems Support team will provide you with the opportunity to support our core business functions by deploying and supporting applications that enable our employees to work more efficiently and deliver the highest levels of service to our clients.
Our Support team focuses on managing the design and implementation of the technology applications within the PwC network in the CEE region, supporting existing internal solutions, as well as providing technology tools that help create a competitive advantage for PwC management to drive strategic business growth.
Role
- Provide in-depth and thorough analysis of the financial processes and data flows embedded in the core internal PwC financial systems and interfaces
- Identify, diagnose, and resolve functional problems, escalate and track problems appropriately
- Handle tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
- Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization
- Provide day-to-day end-user second level support for financial applications users
- Troubleshoot issues and determine root causes of problems, the users are facing
- Manage system configuration in accordance to corporate guidelines and policies
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes
Candidate Profile
- Strong business acumen and financial knowledge
- Solid understanding of the financial processes, data flows, reporting and analytics
- Practical experience in working with ERP based solutions - preferably Oracle FI, or SunSystems
- Knowledge of the financial systems key modules (General Ledger, Fixed Assets) from the operational, and system support perspective would be highly expected
- Knowledge of SQL, querying and programming
- Analytical mindset and numerical capabilities allowing for proactive resolution of problems raised by business users
- Proficiency in information analysis and synthesis focused on resolution of complex problems
- Ability to reasonably estimate the time for tasks and then meet deadlines set by those estimates; ability to quickly and effectively prioritize multiple requests
- Understand the nature of business within a large multinational organization (ie. multiple stakeholders, cultural diversity)
- Ability to work independently as well as part of a team
- Fluent English
Our Offer
- Career development and professional growth in a global team setting
- Opportunity to work with the latest technologies and cloud-based platforms
- Ability to pursue further professional development - access to the multiple trainings provided by PwC
- Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program
- Inspiring and friendly work environment
- Career development plan tailored to your preferences and ambitions
- Flexible working arrangements based on the Polish Labor Law regulations, including hybrid or remote model of work