Operations Specialist (support)

ProData Consult

Warszawa

Type of work

Undetermined

Experience

Senior

Employment Type

B2B

Operating mode

Office

advanced

advanced

advanced

advanced

regular

regular

regular

junior

nice to have

nice to have

PROJECT INFORMATION:

Details: The client is forming a completely new team (up to 4 team members) responsible for stable and secure execution environments. The team will be responsible for 1st and 2nd line support of servers, supporting and cooperating with patching team, managing the servers and middleware stack, handling incident management, and managing lifecycle of application servers. The client is primarily using Windows at the moment but they are gradually shifting their focus to Linux.
Industry: Banking
Location: Client's office in Warsaw Financial Centre, Emilii Plater 53
Business trips: Onboarding at the beginning of cooperation and occasional business trips later-on
Remote work: Occasionally
Project language: English (required), Polish
Team: Polish/Danish
Remuneration: Negotiable, depending on experience
Start: ASAP/Flexible
Assignment type: B2B

REQUIREMENTS:

Solid Windows 2008/2016 experience
Experience with: IBM Websphere Application server (8.5.5), IBM MQ (7.1 & 8), IBM Message Broker (7)
Familiarity with JBoss, Tomcat, IIS
Being a team player (e.g. writing documentation in the shared Wiki, not in personal One Note)
Very good English skills.
At least Bachelor's degree

NICE TO HAVE:

RESPONSIBILITIES:

Keeping the middleware layer up to date, creating necessary patch packages, coordinating the roll out the patches with the affected business owners. Continuous work on keeping the middleware up to date with current security practices.
First line support if a business owner reports a problem with either an application on top of the middleware or the middleware itself. That includes finding log files (those not yet in Elastic), looking at the Windows Events and deciphering them.
Second line support that includes working on more difficult performance problems (application slows down for unknown reasons, network issues).
Running the client's OpenShift platform, once it is in a fairly mature state.
Working on the upcoming Windows 2008 → Windows 2016 migration.
Migrations in general (for example MSSQL migrations, that are almost always running).
Handling certificate updates (possibly).
Working on OS baselines for Windows and Linux.
Being responsible for approx. 40 services (File Services, Backup, LogRoll, AD setup, SCOM and many others).
Improving infrastructure over time (reliability, dashboards pinpointing problem areas, consolidation on multiple levels, such as servers, logging, network).

WE OFFER: