SAP Logistics Support Consultant

We are currently looking for new team member, who will support us in our subsidiary in Wrocław. As a SAP Support Consultant, you will work with an extensive SAP landscape involving multiple logistics modules, as well as integrations with non-SAP systems. You will be responsible for providing support and troubleshooting for business-critical applications.

Responsibilities and tasks

• 2nd and 3rd level support for SAP users in various countries (ticket based)

• Analyzing and resolving incidents across logistics SAP modules and integrated non-SAP systems

• Performing root cause analysis and proposing sustainable solutions for recurring and high-impact issues

• Support, monitoring, and incident resolution within SAP IBP (Integrated Business Planning)

• Designing and implementing customized solutions tailored to the customer’s business and technical requirements

• Maintaining and developing a long-term customer relationship in the area of application support and continuous improvement

Our offer

• Opportunity to develop unique and in-demand skills by working with a complex, large-scale SAP landscape

• Challenging and interesting work in an international environment - You will be working with industry experts

• Knowledge transfer by associates with many years of experience in SAP

• MyBenefit cafeteria platform

• Life insurance & private medical care

• Hybrid workplace (Wrocław)

• 8-hour working time model between 7:00-18:00 Mon - Fri

• Possibility to attend dedicated language course

• A supportive and collaborative team culture focused on knowledge sharing and joint problem solving, plus regular office parties, team events, and company trips

Your profile

• Solid knowledge and hands-on experience in SAP Logistics modules (e.g. MM, SD, PP, WM)

• Fluency in English and Polish, both spoken and written

• Communicative German (B1 level) for cooperation in an international environment

• Experience working as a SAP Consultant or SAP Support Consultant

• Ability and motivation to quickly learn new systems, processes, and technologies

• Strong customer-oriented mindset with a focus on high-quality support and service excellence

• Confident communication skills and a collaborative, team-oriented approach

• Great asset: knowledge or hands-on experience with SAP EWM, SAP IBP