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馃 Helpdesk Support Engineer with Eng/Germ

5 000 - 10 000 PLN brutto

馃實 pro-matrix | Rydygiera 2a, Wroc艂aw

馃枼 http://www.pro-matrix.pl

馃憠 Requirements:

  • Windows 馃敻馃敻馃敻馃敻
  • MS Office 馃敻馃敻馃敻馃敻
  • English 馃敻馃敻馃敻馃敻
  • VMware 馃敻馃敻馃敻
  • Citrix 馃敻馃敻馃敻
  • Client Security 馃敻馃敻馃敻
  • German 馃敻馃敻馃敻
  • MacOS 馃敻馃敻
  • 馃憠 Nice to have:

  • Apache2 馃敻
  • Firewall 馃敻
  • Looking for an interesting job in an innovative small company?
    Having a knack for technology?
    Being at your best when supporting others?

    Helpdesk Support Engineer with English/German

     Your responsibilities
    路        being the first contact for the customer via phone, chat, e-mail or remote support
    路        providing 1st and 2nd level support to users
    路        analyzing and solving problems
    路        being responsible for monitoring and maintenance jobs on existing infrastructures

    Your profile

    路        previous experience with 1st and 2nd level remote support 
    路        very good knowledge of Microsoft operating systems and applications (Windows, Office)
    路        knowledge of virtualization technologies (VMWare)
    路        knowledge of macOS is highly appreciated
    路        knowledge of Linux operating systems will be a benefit
    路        basic network troubleshooting skills

    Your identity

    路        fluent English and a knowledge of German
    路        multitask skills and ability to quickly adapt to changes
    路        highly analytical mind
    路        good interpersonal skills and customer orientated approach
    路        good organizational skills
    路        teamwork and effective communication skills

    We offer

    路        permanent work contract after three months trial period
    路        benefit system and development program
    路        good and open atmosphere with a lot of independence
    路        comfortable office in the center of Wroclaw
    路        small motivated team