Solution Architect
HTML
Solution Architect
Piwik PRO
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Office
Piwik PRO
Nasz produkt dostarcza wgląd w ścieżki użytkowników z poszanowaniem ich prywatności. Mamy 10 lat na liczniku, 150 pasjonatów analityki na pokładzie i zaufanie ponad 400 międzynarodowych organizacji.
Tech stack
HTML
JavaScript
CSS
Job description
Online interview
We’re looking for a person with a perfect mix of soft skills and customer-centric approach and an ability to understand complex technical issues. Someone who dares to ask a lot of questions, doesn’t get satisfied with simple answers, feels excited about gathering requirements, and understanding dozens of possible use cases of our software with its whole complexity. At the end of that road, you’ll become a real product expert – both internally and externally. Sounds interesting? Just give us a while and we will prove it really is!
These are challenges waiting for you:
- Providing technical input in answering RFIs/RFPs from potential clients
- Backing up sales team with technical support and deep understanding of products’ use cases in the whole sales cycle
- Translating business needs into technical language (and the other way around)
- Running technical and end-user trainings
- Designing and suggesting how Piwik PRO product might get integrated into customer’s IT landscape
- Supporting operations teams with planning and executing product implementations
- Making sure that customers’ needs and inquiries get communicated to product teams in an ongoing and smooth manner, participating in roadmap and features design process
- Providing both internal teams and customers with up-to-date insights into competitors landscape
- Supporting sales and marketing efforts by participating in trade shows and events
To cope with them, you’ll definitely need:
- Hands-on experience working with tag management systems
- Customer-facing role experience accompanied by truly impressive English communication skills
- A solid technical background, including practical knowledge of web technologies (HTML, CSS)
- JavaScript (or other web language) programming skills
- Great presentation skills and an ability to deal with anxiety and stage fright!
- Previous experience in web-dev industry
- Familiarity with marketing/analytics technology landscape and tools
- Can-do attitude (the first question you ask yourself after getting a challenging task is not “why me?” but “what’s the deadline?”)
- Outstanding self- and time management skills
- Ability to manage flexible work schedule (our customers are located all around the world and time zones still exist unfortunately) and readiness for business trips
If you aspire to be our perfect candidate, you may also need:
- Previous experience as a technical support/implementation specialist
- Experience implementing web analytics solutions
- Hands-on experience in gathering requirements and translating them into specific product functionalities
It doesn’t sound like an easy role, does it? So what’s in it for you?
- Lots of challenges covering a broad range of expertise (technical/business analysis/customer support/sales)
- A chance to work with international customers and absolutely prestigious brands
- Influence on the product development
- True independence
And a solid package of some practical stuff:
- An attractive salary: (6 500 – 11 000 PLN net on a VAT invoice B2B contract)
- Private healthcare
- A MultiBenefit program
- A development tools package with a resource library, English classes, regular events with lectures given by our colleagues and knowledge-sharing (tech and business) groups
- Unforgettable parties and company retreats
- A completely unique work atmosphere – we really like to keep things informal