Jr UX Writer

As a Junior UX Writer, you’ll part of UX Team and collaborate with stakeholders, system/business analysts, developers or QA to create intuitive and engaging user experiences. You’ll be responsible for crafting concise, clear, and user-focused content across our digital products, ensuring that our copy aligns with our brand voice while being accessible to our diverse audience. 

What you’ll be doing:

• Write clear, concise, and user-friendly copy for web and mobile interfaces, transactional emails, and chatbot interfaces.
• Simplify insurance terminology to make it accessible and understandable for all users.
• Revise and update content based on feedback from stakeholders and users.
• Assist in performing content audits, identifying inconsistencies, and supporting efforts to standardize content across the platform.
• Support in reviewing information architecture, focusing on how content structure and flow enhance user navigation and engagement.
• Help maintain and update style guides, documentation, and other resources to ensure consistency in content standards across the product.

What we’re looking for:

• Fluency in American English (C1-C2): Strong writing, grammar, and proofreading skills with ability to adjust to clarity and tone.
• Relevant background or education: Background in copywriting, proofreading, editing, linguistics or a related field, with an interest in UX writing and content design.
• Ability to simplify complex information for clarity and accessibility.
• Willingness to learn and grow in UX writing: Enthusiasm for creating user-friendly content and understanding its impact on the user experience.
• Familiarity with U.S. culture: Knowledge of cultural norms, terminology and language conventions to ensure that content is relevant to American users.
• Attention to detail and analytical thinking: Ability to assist with content audits and maintain consistency in language across the platform.

Nice to have:

• Basic skills using Figma.
• Experience in working with CMS platforms for managing digital content.