Support Engineer
Other
Support Engineer
Northmill Bank AB
Katowice
Type of work
Undetermined
Experience
Junior
Employment Type
Mandate
Operating mode
Office
Northmill Bank AB
Northmill Bank creates a different kind of banking experience; digital,yet personal, improving people financial well-being.
Tech stack
IT Support
Customer Support
Job description
Do you want to be a part of building the bank of tomorrow? Northmill is reshaping an entire industry and our people are at the core of this incredible journey. Each day, Northmillians develop products that are helping thousands of people save time and money. Join some of the greatest minds of the industry and help us simplify people’s financial life.
The scope of your role
As a Support Engineer in our team, you will be responsible for providing remote technical support and substantive assistance in the field of our banking products. You will be in charge of identifying customer needs, resolving some easy incidents, analyzing and reporting product malfunctions. Moreover, you will be in contact with our developers.
As a Support Engineer in our team, you will be responsible for providing remote technical support and substantive assistance in the field of our banking products. You will be in charge of identifying customer needs, resolving some easy incidents, analyzing and reporting product malfunctions. Moreover, you will be in contact with our developers.
Who are you?
You are a creative and curious person who like to contact with people. We are always looking for new knowledge and have a curiosity out of this world, we think that you have the same mindset and you are excited to read about the latest tech trends.
You are a creative and curious person who like to contact with people. We are always looking for new knowledge and have a curiosity out of this world, we think that you have the same mindset and you are excited to read about the latest tech trends.
Must have:
- Experience or open to working in remote support
- Having excellent communication skills
- Good English speaker (min. B2)
- Open to work 24/7
Nice to have:
- Technical knowledge and programming skills.
What do we offer?
- A bunch of friendly, driven and nerdy colleagues! It's a big part of our success story. In addition to endless interest in innovative technologies, consumer credits, IT security, and data, we are experts in everything from football, dogs, Nintendo, interior design, technology and more. Social events, fairs, and other educational forums. Our yearly conference NorthCon, where we have visited Madrid, Prague & Palma.
- Work-Life Balance.
- Flexible working hours.
Start: As soon as we found our perfect match!
Extent: Full time or part-time
Location: Katowice and sometimes a home office