Help Desk Engineer (Desktop Support Analyst)

We are looking for a Help Desk, (tier 1) position to join our Neogames group corporate IT team.

As a Help Desk team member, you will be a part of the corporate IT Department which engages in all aspects of hardware, software, and infrastructure.

The main Technologies that you will work with are Microsoft-based workstations\laptops and servers.

Responsibilities:

• Provide help desk support for all NeoGames group employees (1000+).
• Support and troubleshoot hardware and software issues.
• Assist with onboarding\offboarding and setup for new employees.
• Support the company with different systems and applications

Requirements:

• 1-2 years experience as a Help Desk.
• Experience with Windows Active Directory and Azure environments.
• Experience with Microsoft Office 365 software and administration.
• Excellent problem-solving skills and with excellent customer service attitude.
• Fast & self-learner, team player, organized and responsible, dynamic, and motivated.
• Basic Linux knowledge.
• Basic networking knowledge.
• An understanding of information security, VPN Clients, and web filtering systems.
• Proficiency in English and excellent communication skills.
• Ability to work on Call 24/7.

What we offer:

• High-level compensation on an employment contract and regular performance based salary and career development reviews;
• Medical insurance (health), employee assistance program;
• Paid vacation, holidays and sick leaves;
• Multisport Card;
• English classes with native speakers, trainings, conferences participation;
• Referral program;
• Team buildings, corporate events.